All Systems Operational

CHI - Backup Operational
90 days ago
100.0 % uptime
Today
Zerto - CHI Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-chi-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-chi-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - chi-veeam-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - CHI Operational
90 days ago
100.0 % uptime
Today
CHI - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - CHI Operational
90 days ago
100.0 % uptime
Today
Network Core - CHI Operational
90 days ago
100.0 % uptime
Today
Storage - CHI Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - CHI Operational
90 days ago
100.0 % uptime
Today
Internet Services - CHI Operational
90 days ago
100.0 % uptime
Today
GSC - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - gsc2-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - gsc3-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-gsc2-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-gsc2-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - gsc3-m-portal Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - portal-m-gsc Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-gsc3-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub2-gsc3-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-gsc3-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Dedicated Private Cloud - GSC Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - GSC Operational
90 days ago
100.0 % uptime
Today
Zerto - GSC Operational
90 days ago
100.0 % uptime
Today
GSC - Cloud Operational
90 days ago
100.0 % uptime
Today
Cloud Director - GSC Operational
90 days ago
100.0 % uptime
Today
Compute - GSC Operational
90 days ago
100.0 % uptime
Today
Network Core - GSC Operational
90 days ago
100.0 % uptime
Today
Storage - GSC Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - GSC Operational
90 days ago
100.0 % uptime
Today
Internet Services - GSC Operational
90 days ago
100.0 % uptime
Today
LAX - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - veeam-lax-acw Operational
90 days ago
100.0 % uptime
Today
Zerto - LAX Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - laxcc Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - laxccr Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - LAX Operational
90 days ago
100.0 % uptime
Today
LAX - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - LAX Operational
90 days ago
100.0 % uptime
Today
Network Core - LAX Operational
90 days ago
100.0 % uptime
Today
Storage - LAX Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - LAX Operational
90 days ago
100.0 % uptime
Today
Cloud Director - LAX Operational
90 days ago
100.0 % uptime
Today
Internet Services - LAX Operational
90 days ago
100.0 % uptime
Today
LON - Backup Operational
90 days ago
99.95 % uptime
Today
Veeam Cloud Connect Backup - pub1-lon-cgb Operational
90 days ago
99.9 % uptime
Today
Veeam Cloud Connect Backup - pub2-lon-cgb Operational
90 days ago
99.9 % uptime
Today
Veeam Cloud Connect Replication - pub1-lon-cgr Operational
90 days ago
99.9 % uptime
Today
Zerto - LON Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - LON Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - lon-acw Operational
90 days ago
100.0 % uptime
Today
LON - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - LON Operational
90 days ago
100.0 % uptime
Today
Network Core - LON Operational
90 days ago
100.0 % uptime
Today
Storage - LON Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - LON Operational
90 days ago
100.0 % uptime
Today
Cloud Director - LON Operational
90 days ago
100.0 % uptime
Today
Internet Services - LON Operational
90 days ago
100.0 % uptime
Today
MTL - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-mtl2-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub2-mtl2-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-mtl2-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - mtl2-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - MTL Operational
90 days ago
100.0 % uptime
Today
MTL - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - MTL Operational
90 days ago
100.0 % uptime
Today
Network Core - MTL Operational
90 days ago
100.0 % uptime
Today
Storage - MTL Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - MTL Operational
90 days ago
100.0 % uptime
Today
Cloud Director - MTL Operational
90 days ago
100.0 % uptime
Today
Internet Services - MTL Operational
90 days ago
100.0 % uptime
Today
PAR - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - par-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-par-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub2-par-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-par-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - pub1-par-vbo Operational
90 days ago
100.0 % uptime
Today
PAR - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - PAR Operational
90 days ago
100.0 % uptime
Today
Network Core - PAR Operational
90 days ago
100.0 % uptime
Today
Storage - PAR Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - PAR Operational
90 days ago
100.0 % uptime
Today
Cloud Director - PAR Operational
90 days ago
100.0 % uptime
Today
Internet Services - PAR Operational
90 days ago
100.0 % uptime
Today
SG - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - sg-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-sg-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub2-sg-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-sg-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - SG Operational
90 days ago
100.0 % uptime
Today
SG - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - SG Operational
90 days ago
100.0 % uptime
Today
Network Core - SG Operational
90 days ago
100.0 % uptime
Today
Storage - SG Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - SG Operational
90 days ago
100.0 % uptime
Today
Cloud Director - SG Operational
90 days ago
100.0 % uptime
Today
Internet Services - SG Operational
90 days ago
100.0 % uptime
Today
YOW - Backup Operational
90 days ago
99.08 % uptime
Today
Veeam Cloud Connect - hostedbizz Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect - yow01-b Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect - yow02-b Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect - yow03-b Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - console Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - office365 Operational
90 days ago
88.97 % uptime
Today
Veeam Backup for Microsoft 365 - yow01-m Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - yow02-m Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - yow03-m Operational
90 days ago
100.0 % uptime
Today
HBizzVault Operational
90 days ago
100.0 % uptime
Today
HBizzSync Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - YOW Operational
90 days ago
100.0 % uptime
Today
YOW - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - YOW Operational
90 days ago
100.0 % uptime
Today
Network Core - YOW Operational
90 days ago
100.0 % uptime
Today
Storage - YOW Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - YOW Operational
90 days ago
100.0 % uptime
Today
Cloud Director - YOW Operational
90 days ago
100.0 % uptime
Today
Horizon View - YOW Operational
90 days ago
100.0 % uptime
Today
Internet Services - YOW Operational
90 days ago
100.0 % uptime
Today
YVR - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - yvr01-b Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - yvr01-b Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - YVR Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - portal-m-yvr Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - console-yvr Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - cloudconsole Operational
90 days ago
100.0 % uptime
Today
YVR - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - YVR Operational
90 days ago
100.0 % uptime
Today
Network Core - YVR Operational
90 days ago
100.0 % uptime
Today
Storage - YVR Operational
90 days ago
100.0 % uptime
Today
Cloud Director - YVR Operational
90 days ago
100.0 % uptime
Today
Internet Services - YVR Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - YVR Operational
90 days ago
100.0 % uptime
Today
YYC - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - hostedbizz-west2 Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - hostedbizz-west2 Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - yyc01-b Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - yyc01-b Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - YYC Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - console-yyc Operational
90 days ago
100.0 % uptime
Today
YYC - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - YYC Operational
90 days ago
100.0 % uptime
Today
Network Core - YYC Operational
90 days ago
100.0 % uptime
Today
Storage - YYC Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - YYC Operational
90 days ago
100.0 % uptime
Today
Cloud Director - YYC Operational
90 days ago
100.0 % uptime
Today
Horizon View - YYC Operational
90 days ago
100.0 % uptime
Today
Internet Services - YYC Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Zerto - Scheduled Maintenance Mar 23, 2026 10:00-18:00 EDT

Opti9 will be applying updates for Zerto Virtual Manager in our CHI(Chicago) region.

During the maintenance window, Zerto replication should continue during the upgrade process. The upgrade will be performed without disrupting the protection, but no new checkpoints are written to the journal during the upgrade. Replication may fall out of SLA temporarily due to Z-VRA upgrades. Clients will be unable to create/modify/delete VPGs during the upgrade and unable to failover during the upgrade.

Posted on Mar 04, 2026 - 16:57 EST

VMWare and Veeam (YOW/YYC) - Scheduled Maintenance Mar 24, 2026 09:00-15:00 EDT

Opti9 will be applying vCloud updates in our YOW (Ottawa) and YYC (Calgary) regions.

During this migration, the vCloud customer portal will be offline for the change. Veeam backup clients may see errors indicating tenant authentication failure (for vCloud integrated tenants), Veeam replication clients will see failures for their replication jobs during this window. All services will return to normal once the maintenance window has concluded.

Posted on Mar 20, 2026 - 11:20 EDT

Zerto (GSC) - Scheduled Maintenance Mar 26, 2026 09:00-17:00 EDT

Opti9 will be applying updates for Zerto Virtual Manager in our GSC(Garden City, NY) region.

During the maintenance window, Zerto replication should continue during the upgrade process. The upgrade will be performed without disrupting the protection, but no new checkpoints are written to the journal during the upgrade. Replication may fall out of SLA temporarily due to Z-VRA upgrades. Clients will be unable to create/modify/delete VPGs during the upgrade and unable to failover during the upgrade.

Posted on Mar 13, 2026 - 14:06 EDT

Network Test (GSC) - Scheduled Maintenance Mar 28, 2026 09:00 - Mar 29, 2026 17:00 EDT

Opti9 will be carrying out a network test in our GSC (Garden City, NY) region.

No impact is expected but this is a significant maintenance with the potential for impact as we are touching core power distribution equipment.

Posted on Mar 18, 2026 - 09:50 EDT

Storage Systems (GSC) - Scheduled Maintenance Apr 1, 2026 18:00-21:00 EDT

Opti9 will be performing software updates to storage systems in our GSC (Garden City, NY) region.

During the maintenance window, clients may observe brief periods of high storage latency due to controller failover. There is no expected impact to workloads, given that controller redundancy is in place.

Posted on Feb 26, 2026 - 17:39 EST

Storage Systems (CHI) - Scheduled Maintenance Apr 2, 2026 21:00-23:00 EDT

Opti9 will be performing software updates to storage systems in our CHI (Chicago) region.

During the maintenance window, clients may observe brief periods of high storage latency due to controller failover. There is no expected impact to workloads, given that controller redundancy is in place.

Posted on Mar 20, 2026 - 14:11 EDT

VMWare and Veeam (YOW/YYC/YVR) - Scheduled Maintenance Apr 4, 2026 11:00-15:00 EDT

Opti9 will be applying vCloud updates in our YOW (Ottawa), YYC (Calgary), and YVR (Vancouver) regions.

During this migration, the vCloud customer portal will be offline for the change. Veeam backup clients may see errors indicating tenant authentication failure (for vCloud integrated tenants), Veeam replication clients will see failures for their replication jobs during this window. All services will return to normal once the maintenance window has concluded.

Posted on Mar 19, 2026 - 17:44 EDT

Storage Systems (CHI) - Scheduled Maintenance Apr 15, 2026 21:00-23:00 EDT

Opti9 will be performing software updates to storage systems in our CHI (Chicago) region.

During the maintenance window, clients may observe brief periods of high storage latency due to controller failover. There is no expected impact to workloads, given that controller redundancy is in place.

Posted on Mar 20, 2026 - 14:00 EDT

Network Test (GSC) - Scheduled Maintenance Apr 18, 2026 09:00-17:00 EDT

Opti9 will be carrying out a network test in our GSC (Garden City, NY) region.

No impact is expected but this is a significant maintenance with the potential for impact as we are touching core power distribution equipment.

Posted on Mar 18, 2026 - 10:21 EDT
Mar 22, 2026

No incidents reported today.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Resolved - This issue has been resolved and all Veeam Backup and Replication jobs in this region are now succeeding.
Mar 20, 14:29 EDT
Investigating - We are currently experiencing job failures with Veeam Backup and Replication jobs targeting this region. Our team is investigating the issue and are working toward resolution as soon as possible.
Mar 16, 16:48 EDT
Mar 19, 2026

No incidents reported.

Mar 18, 2026
Completed - The scheduled maintenance has been completed.
Mar 18, 18:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 18:00 EDT
Scheduled - Opti9 will be upgrading a vSphere Distributed Switch in the management cluster in our GSC (Garden City, NY) region.

During this migration, there is potential for a short network disruption that could impact backups, replication or Cloud Director operations (such as console access) that rely on connectivity to vCenter. There is no impact to production client workloads.

Mar 6, 15:39 EST
Resolved - This issue has been resolved and all Veeam Backup for Microsoft 365 Job's are now succeeding.

We apologize for any inconvenience this may have caused.

Mar 18, 15:52 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 18, 17:29 EST
Identified - A subset of jobs are not running as expected, we are working alongside the vendor to resolve the issue.
Feb 13, 13:12 EST
Mar 17, 2026
Completed - The scheduled maintenance has been completed.
Mar 17, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 14:00 EDT
Scheduled - Opti9 will be applying VCenter updates in our PAR (Paris) region.

During this migration, customers may experience minor/intermittent connectivity or system disconnects.

Mar 13, 13:52 EDT
Completed - The scheduled maintenance has been completed.
Mar 17, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 01:30 EDT
Scheduled - Opti9 will be applying an update to Veeam Cloud Connect Backup in our SG (Singapore) region.

During this maintenance window, backup and replication jobs will fail and restore and failover operations may not be available. You may see error messages indicating that the tenant is disabled and/or the service provider is undergoing maintenance.

Mar 16, 17:07 EDT
Mar 16, 2026
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026
Completed - The scheduled maintenance has been completed.
Mar 12, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 09:00 EDT
Scheduled - Opti9 will be applying updates for Zerto Virtual Manager in our CHI (Chicago) region.

During the maintenance window, customers may experience minor/intermittent connectivity or system disconnects.

Feb 27, 15:27 EST
Mar 11, 2026
Completed - The scheduled maintenance has been completed.
Mar 11, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:00 EDT
Scheduled - Opti9 will be performing software updates to storage systems in our GSC (Garden City, NY) region.

During the maintenance window, clients may observe brief periods of high storage latency due to controller failover. There is no expected impact to workloads, given that controller redundancy is in place.

Feb 26, 17:32 EST
Mar 10, 2026
Completed - The scheduled maintenance has been completed.
Mar 10, 18:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 09:00 EDT
Scheduled - During the maintenance window, Zerto may not display correctly in OptiX due to a dependency on the object being upgraded. Additionally, VPG creations and modifications will be blocked. Existing replications will not be impacted.
Feb 25, 14:59 EST
Completed - The scheduled maintenance has been completed.
Mar 10, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 11:01 EDT
Scheduled - Opti9 will be migrating VMware Cloud Director components to new hardware in our CHI (Chicago) region.

During this migration, network interruptions could occur which may impact backup and/or replication jobs. Any impacted jobs should complete on retry without intervention.

Mar 4, 14:22 EST
Completed - The scheduled maintenance has been completed.
Mar 10, 16:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 14:40 EDT
Scheduled - Opti9 will be applying an update to Veeam Cloud Connect Backup in our YOW (Ottawa) region.

During this maintenance window, backup and replication jobs will fail and restore and failover operations may not be available. You may see error messages indicating that the tenant is disabled and/or the service provider is undergoing maintenance.

Mar 10, 14:37 EDT
Completed - The scheduled maintenance has been completed.
Mar 10, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 11:00 EDT
Scheduled - Opti9 will be applying updates for Veeam Backup and Replication in our LON (London,UK) region.

During the maintenance window, customers shouldn't notice any issues or be affected by the maintenance.

Mar 6, 14:46 EST
Mar 9, 2026
Completed - The scheduled maintenance has been completed.
Mar 9, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 06:00 EDT
Scheduled - Opti9 will be carrying out an emergency replacement of network hardware in our LON (London, UK) region.

Opti9's edge is redundant on other providers and impact is unexpected, but please be aware services may experience downtime of up to 30 minutes during the maintenance window

Mar 6, 13:23 EST
Mar 8, 2026

No incidents reported.