All Systems Operational

Uptime over the past 90 days. View historical uptime.
CHI - Backup Operational
90 days ago
100.0 % uptime
Today
Zerto - CHI Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-chi-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-chi-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - chi-veeam-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - CHI Operational
90 days ago
100.0 % uptime
Today
CHI - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - CHI Operational
90 days ago
100.0 % uptime
Today
Network Core - CHI Operational
90 days ago
100.0 % uptime
Today
Storage - CHI Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - CHI Operational
90 days ago
100.0 % uptime
Today
Internet Services - CHI Operational
90 days ago
100.0 % uptime
Today
GSC - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - gsc2-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - gsc3-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-gsc2-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-gsc2-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - gsc3-m-portal Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - portal-m-gsc Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-gsc3-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub2-gsc3-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-gsc3-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Dedicated Private Cloud - GSC Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - GSC Operational
90 days ago
100.0 % uptime
Today
Zerto - GSC Operational
90 days ago
100.0 % uptime
Today
GSC - Cloud Operational
90 days ago
100.0 % uptime
Today
Cloud Director - GSC Operational
90 days ago
100.0 % uptime
Today
Compute - GSC Operational
90 days ago
100.0 % uptime
Today
Network Core - GSC Operational
90 days ago
100.0 % uptime
Today
Storage - GSC Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - GSC Operational
90 days ago
100.0 % uptime
Today
Internet Services - GSC Operational
90 days ago
100.0 % uptime
Today
LAX - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - veeam-lax-acw Operational
90 days ago
100.0 % uptime
Today
Zerto - LAX Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - laxcc Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - laxccr Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - LAX Operational
90 days ago
100.0 % uptime
Today
LAX - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - LAX Operational
90 days ago
100.0 % uptime
Today
Network Core - LAX Operational
90 days ago
100.0 % uptime
Today
Storage - LAX Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - LAX Operational
90 days ago
100.0 % uptime
Today
Cloud Director - LAX Operational
90 days ago
100.0 % uptime
Today
Internet Services - LAX Operational
90 days ago
100.0 % uptime
Today
LON - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-lon-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub2-lon-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-lon-cgr Operational
90 days ago
100.0 % uptime
Today
Zerto - LON Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - LON Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - lon-acw Operational
90 days ago
100.0 % uptime
Today
LON - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - LON Operational
90 days ago
100.0 % uptime
Today
Network Core - LON Operational
90 days ago
100.0 % uptime
Today
Storage - LON Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - LON Operational
90 days ago
100.0 % uptime
Today
Cloud Director - LON Operational
90 days ago
100.0 % uptime
Today
Internet Services - LON Operational
90 days ago
100.0 % uptime
Today
MTL - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-mtl2-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub2-mtl2-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-mtl2-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - mtl2-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - MTL Operational
90 days ago
100.0 % uptime
Today
MTL - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - MTL Operational
90 days ago
100.0 % uptime
Today
Network Core - MTL Operational
90 days ago
100.0 % uptime
Today
Storage - MTL Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - MTL Operational
90 days ago
100.0 % uptime
Today
Cloud Director - MTL Operational
90 days ago
100.0 % uptime
Today
Internet Services - MTL Operational
90 days ago
100.0 % uptime
Today
PAR - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - par-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-par-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub2-par-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-par-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - pub1-par-vbo Operational
90 days ago
100.0 % uptime
Today
PAR - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - PAR Operational
90 days ago
100.0 % uptime
Today
Network Core - PAR Operational
90 days ago
100.0 % uptime
Today
Storage - PAR Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - PAR Operational
90 days ago
100.0 % uptime
Today
Cloud Director - PAR Operational
90 days ago
100.0 % uptime
Today
Internet Services - PAR Operational
90 days ago
100.0 % uptime
Today
SG - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - sg-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-sg-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub2-sg-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-sg-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - SG Operational
90 days ago
100.0 % uptime
Today
SG - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - SG Operational
90 days ago
100.0 % uptime
Today
Network Core - SG Operational
90 days ago
100.0 % uptime
Today
Storage - SG Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - SG Operational
90 days ago
100.0 % uptime
Today
Cloud Director - SG Operational
90 days ago
100.0 % uptime
Today
Internet Services - SG Operational
90 days ago
100.0 % uptime
Today
YOW - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect - hostedbizz Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect - yow01-b Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect - yow02-b Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect - yow02-b Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect - yow03-b Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - console Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - office365 Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - yow01-m Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - yow02-m Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - yow03-m Operational
90 days ago
100.0 % uptime
Today
HBizzVault Operational
90 days ago
100.0 % uptime
Today
HBizzSync Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - YOW Operational
90 days ago
100.0 % uptime
Today
YOW - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - YOW Operational
90 days ago
100.0 % uptime
Today
Network Core - YOW Operational
90 days ago
100.0 % uptime
Today
Storage - YOW Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - YOW Operational
90 days ago
100.0 % uptime
Today
Cloud Director - YOW Operational
90 days ago
100.0 % uptime
Today
Horizon View - YOW Operational
90 days ago
100.0 % uptime
Today
Internet Services - YOW Operational
90 days ago
100.0 % uptime
Today
YVR - Backup Operational
90 days ago
99.96 % uptime
Today
Veeam Cloud Connect Backup - yvr01-b Operational
90 days ago
99.88 % uptime
Today
Veeam Cloud Connect Replication - yvr01-b Operational
90 days ago
99.88 % uptime
Today
Veeam Backup for Cloud Director - YVR Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - portal-m-yvr Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - console-yvr Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - cloudconsole Operational
90 days ago
100.0 % uptime
Today
YVR - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - YVR Operational
90 days ago
100.0 % uptime
Today
Network Core - YVR Operational
90 days ago
100.0 % uptime
Today
Storage - YVR Operational
90 days ago
100.0 % uptime
Today
Cloud Director - YVR Operational
90 days ago
100.0 % uptime
Today
Internet Services - YVR Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - YVR Operational
90 days ago
100.0 % uptime
Today
YYC - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - hostedbizz-west2 Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - hostedbizz-west2 Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - yyc01-b Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - yyc01-b Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - YYC Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - console-west Operational
90 days ago
100.0 % uptime
Today
YYC - Cloud Operational
90 days ago
99.97 % uptime
Today
Compute - YYC Operational
90 days ago
100.0 % uptime
Today
Network Core - YYC Operational
90 days ago
100.0 % uptime
Today
Storage - YYC Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - YYC Operational
90 days ago
100.0 % uptime
Today
Cloud Director - YYC Operational
90 days ago
99.81 % uptime
Today
Horizon View - YYC Operational
90 days ago
100.0 % uptime
Today
Internet Services - YYC Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled VSPC Maintenance - Paris Dec 8, 2025 04:00-08:00 EST

We will be performing maintenance in our Paris datacenters on Veeam Service Provider Console.

During this maintenance window we expect brief disruptions to Veeam Service Provider Console services. There is NO impact or interruption to backup or replication jobs.
Posted on Dec 04, 2025 - 09:31 EST

Scheduled VSPC Maintenance - London and Montreal Dec 10, 2025 04:00-08:00 EST

We will be performing maintenance in our London and Montreal datacenters on Veeam Service Provider Console.

During this maintenance window we expect brief disruptions to Veeam Service Provider Console services. There is NO impact or interruption to backup or replication jobs.
Posted on Dec 04, 2025 - 09:35 EST
Dec 7, 2025

No incidents reported today.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Scheduled VCC Maintenance - Garden City, NY
Completed - The scheduled maintenance has been completed.
Dec 5, 10:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 10:00 EST
Scheduled - Opti9 will be performing maintenance at our Garden City, NY(GSC)  to upgrade Veeam Cloud Connect to the latest revision.

During this window, there will be a small interruption to connectivity. Any restores in progress will have to be manually restarted.
Dec 3, 16:27 EST
Scheduled VSPC Maintenance - Los Angeles
Completed - The scheduled maintenance has been completed.
Dec 5, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 04:00 EST
Scheduled - We will be performing maintenance in our Los Angeles(LAX) datacenter on Veeam Service Provider Console.

During this maintenance window we expect brief disruptions to Veeam Service Provider Console services. There is NO impact or interruption to backup or replication jobs.
Dec 2, 11:02 EST
Scheduled Network Maintenance - Los Angeles
Completed - The scheduled maintenance has been completed.
Dec 5, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 00:00 EST
Scheduled - Opti9 will be performing maintenance at our Los Angeles(LAX) datacenter. During this maintenance, there may be a brief impact to network connectivity resulting in some packet loss. No customer action is required.

Our Network Operations Center (NOC) will be closely monitoring throughout the maintenance period.
Dec 2, 15:01 EST
Dec 4, 2025
Scheduled VSPC Maintenance - Ottawa
Completed - The scheduled maintenance has been completed.
Dec 4, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 04:00 EST
Scheduled - We will be performing maintenance in our Ottawa(YOW) datacenters on Veeam Service Provider Console.

During this maintenance window we expect brief disruptions to Veeam Service Provider Console services. There is NO impact or interruption to backup or replication jobs.
Nov 18, 15:03 EST
Dec 3, 2025
Scheduled VSPC Maintenance - Calgary
Completed - The scheduled maintenance has been completed.
Dec 3, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 04:01 EST
Scheduled - We will be performing maintenance in our Calgary(YYC) datacenter on Veeam Service Provider Console.

During this maintenance window we expect brief disruptions to Veeam Service Provider Console services. There is NO impact or interruption to backup or replication jobs.
Nov 20, 11:17 EST
Scheduled VSPC Maintenance - Vancouver
Completed - The scheduled maintenance has been completed.
Dec 3, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 04:00 EST
Scheduled - We will be performing maintenance in our Vancouver(YVR) datacenter on Veeam Service Provider Console.

During this maintenance window we expect brief disruptions to Veeam Service Provider Console services. There is NO impact or interruption to backup or replication jobs.
Nov 18, 15:00 EST
Dec 2, 2025
Emergency Zerto Maintenance - Los Angeles
Completed - The scheduled maintenance has been completed.
Dec 2, 17:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 17:00 EST
Scheduled - During this maintenance window, there will be a brief disruption to Zerto checkpoints and fail-overs, however, replication will NOT be affected. We will issue a completion notice once work has concluded.
Dec 2, 15:18 EST
Veeam Cloud Connect Backup and Replication Jobs Stuck
Resolved - This incident has been resolved. Root cause was determined to be a software issue with the Veeam Cloud Connect Gateway component.
Dec 2, 16:19 EST
Update - We are continuing to investigate this issue.
Dec 2, 16:18 EST
Investigating - We are currently investigating this issue.
Dec 2, 13:43 EST
Dec 1, 2025

No incidents reported.

Nov 30, 2025
Scheduled Service Maintenance - Calgary
Completed - The scheduled maintenance has been completed.
Nov 30, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 23:00 EST
Scheduled - The Opti9 Technical team will be completing the migration of our networks to our new highly resilient multi-vendor connectivity model. The maintenance will impact the following subnets:

72.142.150.0/24
216.138.253.0/24

During this maintenance, both subnets will be inaccessible for a brief time.
Nov 21, 10:48 EST
Nov 29, 2025
Nov 28, 2025

No incidents reported.

Nov 27, 2025
Scheduled VSPC Maintenance - Garden City, NY
Completed - The scheduled maintenance has been completed.
Nov 27, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 04:00 EST
Scheduled - We will be performing maintenance in our Garden City, NY (GSC2 and 3) datacenters on Veeam Service Provider Console.

During this maintenance window we expect brief disruptions to Veeam Service Provider Console services. There is NO impact or interruption to backup or replication jobs.
Nov 18, 14:58 EST
Nov 26, 2025
Scheduled VSPC Maintenance - Chicago
Completed - The scheduled maintenance has been completed.
Nov 26, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 04:00 EST
Scheduled - We will be performing maintenance in our Chicago(CHI) datacenter on Veeam Service Provider Console.

During this maintenance window we expect brief disruptions to Veeam Service Provider Console services. There is NO impact or interruption to backup or replication jobs.
Nov 18, 14:56 EST
Scheduled Service Maintenance - Calgary
Completed - The scheduled maintenance has been completed.
Nov 26, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 23:00 EST
Scheduled - Opti9 will be replacing one of our redundant edge routers in our Airdrie (Calgary) data center.

During the replacement, some customers may see some packet loss as routes recalculate. The two hour window includes additional time for cable moves but the actual impact is expected to be 40 minutes
Nov 20, 09:33 EST
Nov 25, 2025
YYC - Cloud Director Storage
Resolved - This incident has been resolved.
Nov 25, 14:22 EST
Update - A VMware datastore went offline briefly this morning at approximately 9:20AM. The issue was resolved at approximately 9:36AM.
Virtual machines running on this datastore may have gone offline and/or read only. Virtual machines may need to be restarted if they are still impacted.
Nov 25, 10:20 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 10:17 EST
Scheduled Service Maintenance - Garden City, NY
Completed - The scheduled maintenance has been completed.
Nov 25, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 10:00 EST
Scheduled - Opti9 will be performing maintenance on the firewalls that support Veeam backup and replication traffic. This work is part of an infrastructure upgrade designed to optimize routing and leverage our newest networking hardware, resulting in improved performance and long-term stability.

During the maintenance window, you may experience a brief interruption in WAN backup and replication traffic. As a result, active jobs may retry or fail. Resources configured as “always-on” will not be impacted, as they operate on a separate network path.

If any backup or replication jobs do fail during this period, simply retrying the job after the maintenance window concludes should allow it to complete successfully.
Nov 20, 09:37 EST
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

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