Monitoring - Bell Canada has identified trouble within their networking equipment and has made adjustments to their routing to bypass the equipment while further analysis is performed. Our testing indicates that this issue is now resolved - if you are still experiencing impact please contact our support team.
Apr 30, 2026 - 18:37 EDT
Identified - We are aware of a peering issue between our upstream provider and Bell that may be impacting connectivity to Opti9 resources from clients originating from a Bell network. We have escalated this issue to our provider and are working with them toward resolution.
Apr 30, 2026 - 13:33 EDT
During this maintenance window, Veeam Service Provider Console will be unavailable. Alarms and tickets generated from Veeam Service Provider Console may be delayed by up to 1 hour. Posted on
May 05, 2026 - 16:10 EDT
During this maintenance window, Veeam Service Provider Console will be unavailable. Alarms and tickets generated from Veeam Service Provider Console may be delayed by up to 1 hour. Posted on
May 05, 2026 - 16:08 EDT
Opti9 will be applying updates for Zerto Virtual Manager in our LAX (Los Angeles) region.
During the maintenance window, Zerto replication should continue during the upgrade process. The upgrade will be performed without disrupting the protection, but no new checkpoints are written to the journal during the upgrade. Replication may fall out of SLA temporarily due to Z-VRA upgrades. Clients will be unable to create/modify/delete VPGs during the upgrade and unable to failover during the upgrade. Posted on
Apr 28, 2026 - 16:16 EDT
Completed -
The scheduled maintenance has been completed.
May 6, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 02:00 EDT
Scheduled -
During this maintenance window, Veeam Service Provider Console will be unavailable. Alarms and tickets generated from Veeam Service Provider Console may be delayed by up to 1 hour.
May 5, 11:09 EDT
Completed -
The scheduled maintenance has been completed.
May 5, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 01:00 EDT
Scheduled -
During this maintenance window, Veeam Service Provider Console will be unavailable. Alarms and tickets generated from Veeam Service Provider Console may be delayed by up to 1 hour.
Apr 29, 11:41 EDT
Completed -
The scheduled maintenance has been completed.
May 3, 01:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 23:00 EDT
Scheduled -
Opti9 will be migrating workloads to new switching fabric in our YYC (Calgary) region.
During this maintenance, customers may experience a brief interruption to network connectivity while the connections change forwarding paths. Service is expected to recover automatically within moments.
Apr 24, 14:55 EDT
Completed -
The scheduled maintenance has been completed.
May 1, 01:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 22:00 EDT
Scheduled -
Opti9 will be upgrading Virtual Private Cloud in our LAX (Los Angeles) region.
During this maintenance window, - VMware Cloud Director management portal will be down during maintenance work. - Modifications to NSX Edge Service Gateways will be unavailable as it requires the management portal. - VM workloads will continue to run - this impacts management. - Veeam Backups of VMware Cloud Director based VMs will fail due to the portal being down. - Veeam Replication to VMware Cloud Director will fail due to the portal being down. - Zerto Replication will continue to function but changes, VPG creation, and failovers will fail. - Zerto Replication failovers/failover tests will block the upgrade - all must be stopped prior.
Apr 30, 16:56 EDT
Completed -
The scheduled maintenance has been completed.
Apr 30, 23:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 21:30 EDT
Scheduled -
Opti9 will be optimizing our network by updating traffic routing from our fabric interconnects to newly deployed switching infrastructure in our CHI (Chicago) region.
During this maintenance, customers may experience a brief interruption in traffic for flows utilizing the path being updated as traffic reconverges to the new route. We appreciate your understanding as we complete this work to enhance the performance and reliability of our services.
Apr 27, 10:03 EDT
Completed -
The scheduled maintenance has been completed.
Apr 30, 21:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 20:00 EDT
Scheduled -
Opti will be migrating VMware onto new management cluster in our GSC (Garden City, NY) region.
During this maintenance window, backup and replication jobs may fail and restore and failover operations may not be available. Our VMware Cloud Director portal may be briefly unavailable, however client virtual machines will not be impacted. There is no anticipated disruption to powered on workloads. Please note that Zerto may require a reconnect after maintenance has been completed.
Apr 27, 11:28 EDT
Completed -
The scheduled maintenance has been completed.
Apr 30, 15:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 13:00 EDT
Scheduled -
Opti9 will be conducting power maintenance at our GSC (Garden City, NY) facility to ensure continued service reliability and hardware integrity.
During the maintenance window, we will move dual-PSU devices one feed at a time while we replace PDUs and balance power distribution. This activity may cause alarms from co-located systems in the data center, indicating a temporary loss of power redundancy. In the unlikely event that you experience system outage(s) during this maintenance window, please contact our support team.
Apr 22, 11:14 EDT
Completed -
The scheduled maintenance has been completed.
Apr 30, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 01:00 EDT
Scheduled -
During this maintenance window, Veeam Service Provider Console will be unavailable. Alarms and tickets generated from Veeam Service Provider Console may be delayed by up to 1 hour.
Apr 29, 11:42 EDT
Completed -
The scheduled maintenance has been completed.
Apr 29, 17:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 09:00 EDT
Scheduled -
During this maintenance window, Veeam Backup for Microsoft 365 components will be updated. Normal job schedules will resume upon the completion of the window.
Backup and restore operations will be unavailable for the duration of this maintenance window.
Apr 27, 14:41 EDT
Completed -
The scheduled maintenance has been completed.
Apr 28, 21:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 18:00 EDT
Scheduled -
Opti9 will be performing software updates to vCenter in our GSC (Garden City, NY) region.
During the maintenance window, clients may observe brief periods of high storage latency due to controller failover. There is no expected impact to workloads, given that controller redundancy is in place.
Apr 20, 21:02 EDT
Completed -
The scheduled maintenance has been completed.
Apr 28, 18:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 12:00 EDT
Scheduled -
Opti will be performing software updates to vCenter and NSX in our PAR (Paris, France) region.
During this maintenance window, a brief network interruption between 1 and 5 minutes will occur for all NSX backed networks. Backup and Replication jobs will also be impacted due to the vCenter maintenance. Any impacted jobs should complete on retry without intervention.
Apr 22, 10:34 EDT
Completed -
The scheduled maintenance has been completed.
Apr 28, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 02:00 EDT
Scheduled -
During this maintenance window, Veeam Service Provider Console will be unavailable. Alarms and tickets generated from Veeam Service Provider Console may be delayed by up to 1 hour.
Apr 27, 14:26 EDT
Completed -
The scheduled maintenance has been completed.
Apr 28, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 01:00 EDT
Scheduled -
During this maintenance window, Veeam Service Provider Console will be unavailable. Alarms and tickets generated from Veeam Service Provider Console may be delayed by up to 1 hour.
Apr 24, 16:16 EDT
Completed -
The scheduled maintenance has been completed.
Apr 25, 19:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 18:00 EDT
Scheduled -
Opti9 will be migrating NFS-related VLANs within our GSC (Garden City, NY) region.
During this maintenance, customers may experience a brief interruption to NFS-related connectivity while the network relearns forwarding paths. Service is expected to recover automatically within moments.
Apr 22, 17:02 EDT
Completed -
The scheduled maintenance has been completed.
Apr 25, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 22:00 EDT
Scheduled -
Opti9 will be performing updates to the firmware on the main firewall cluster in our YOW00 (Ottawa) region.
During this maintenance, traffic will shift from the active unit in the firewall cluster to the passive unit as each unit is upgraded. This may cause a brief interruption to network traffic passing through the cluster. No significant impact is expected and client workloads running in vCloud Director are not impacted.
Apr 22, 10:25 EDT
Completed -
The scheduled maintenance has been completed.
Apr 23, 15:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 13:00 EDT
Scheduled -
During this maintenance window, backup and replication jobs will fail and restore and failover operations may not be available. You may see error messages indicating that the tenant is disabled and/or the service provider is undergoing maintenance.
Apr 23, 10:46 EDT
Completed -
The scheduled maintenance has been completed.
Apr 22, 15:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 13:00 EDT
Scheduled -
During this maintenance window, backup and replication jobs will fail and restore and failover operations may not be available.
Apr 22, 11:06 EDT