All Systems Operational

CHI - Backup Operational
90 days ago
100.0 % uptime
Today
Zerto - CHI Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-chi-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-chi-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - chi-veeam-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - CHI Operational
90 days ago
100.0 % uptime
Today
CHI - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - CHI Operational
90 days ago
100.0 % uptime
Today
Network Core - CHI Operational
90 days ago
100.0 % uptime
Today
Storage - CHI Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - CHI Operational
90 days ago
100.0 % uptime
Today
Internet Services - CHI Operational
90 days ago
100.0 % uptime
Today
GSC - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - gsc2-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - gsc3-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-gsc2-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-gsc2-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - gsc3-m-portal Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - portal-m-gsc Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-gsc3-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub2-gsc3-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-gsc3-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Dedicated Private Cloud - GSC Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - GSC Operational
90 days ago
100.0 % uptime
Today
Zerto - GSC Operational
90 days ago
100.0 % uptime
Today
GSC - Cloud Operational
90 days ago
100.0 % uptime
Today
Cloud Director - GSC Operational
90 days ago
100.0 % uptime
Today
Compute - GSC Operational
90 days ago
100.0 % uptime
Today
Network Core - GSC Operational
90 days ago
100.0 % uptime
Today
Storage - GSC Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - GSC Operational
90 days ago
100.0 % uptime
Today
Internet Services - GSC Operational
90 days ago
100.0 % uptime
Today
LAX - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - veeam-lax-acw Operational
90 days ago
100.0 % uptime
Today
Zerto - LAX Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - laxcc Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - laxccr Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - LAX Operational
90 days ago
100.0 % uptime
Today
LAX - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - LAX Operational
90 days ago
100.0 % uptime
Today
Network Core - LAX Operational
90 days ago
100.0 % uptime
Today
Storage - LAX Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - LAX Operational
90 days ago
100.0 % uptime
Today
Cloud Director - LAX Operational
90 days ago
100.0 % uptime
Today
Internet Services - LAX Operational
90 days ago
100.0 % uptime
Today
LON - Backup Operational
90 days ago
99.95 % uptime
Today
Veeam Cloud Connect Backup - pub1-lon-cgb Operational
90 days ago
99.9 % uptime
Today
Veeam Cloud Connect Backup - pub2-lon-cgb Operational
90 days ago
99.9 % uptime
Today
Veeam Cloud Connect Replication - pub1-lon-cgr Operational
90 days ago
99.9 % uptime
Today
Zerto - LON Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - LON Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - lon-acw Operational
90 days ago
100.0 % uptime
Today
LON - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - LON Operational
90 days ago
100.0 % uptime
Today
Network Core - LON Operational
90 days ago
100.0 % uptime
Today
Storage - LON Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - LON Operational
90 days ago
100.0 % uptime
Today
Cloud Director - LON Operational
90 days ago
100.0 % uptime
Today
Internet Services - LON Operational
90 days ago
100.0 % uptime
Today
MTL - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-mtl2-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub2-mtl2-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-mtl2-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - mtl2-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - MTL Operational
90 days ago
100.0 % uptime
Today
MTL - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - MTL Operational
90 days ago
100.0 % uptime
Today
Network Core - MTL Operational
90 days ago
100.0 % uptime
Today
Storage - MTL Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - MTL Operational
90 days ago
100.0 % uptime
Today
Cloud Director - MTL Operational
90 days ago
100.0 % uptime
Today
Internet Services - MTL Operational
90 days ago
100.0 % uptime
Today
PAR - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - par-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-par-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub2-par-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-par-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - pub1-par-vbo Operational
90 days ago
100.0 % uptime
Today
PAR - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - PAR Operational
90 days ago
100.0 % uptime
Today
Network Core - PAR Operational
90 days ago
100.0 % uptime
Today
Storage - PAR Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - PAR Operational
90 days ago
100.0 % uptime
Today
Cloud Director - PAR Operational
90 days ago
100.0 % uptime
Today
Internet Services - PAR Operational
90 days ago
100.0 % uptime
Today
SG - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - sg-acw Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub1-sg-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - pub2-sg-cgb Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - pub1-sg-cgr Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - SG Operational
90 days ago
100.0 % uptime
Today
SG - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - SG Operational
90 days ago
100.0 % uptime
Today
Network Core - SG Operational
90 days ago
100.0 % uptime
Today
Storage - SG Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - SG Operational
90 days ago
100.0 % uptime
Today
Cloud Director - SG Operational
90 days ago
100.0 % uptime
Today
Internet Services - SG Operational
90 days ago
100.0 % uptime
Today
YOW - Backup Operational
90 days ago
99.08 % uptime
Today
Veeam Cloud Connect - hostedbizz Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect - yow01-b Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect - yow02-b Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect - yow03-b Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - console Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - office365 Operational
90 days ago
88.97 % uptime
Today
Veeam Backup for Microsoft 365 - yow01-m Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - yow02-m Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - yow03-m Operational
90 days ago
100.0 % uptime
Today
HBizzVault Operational
90 days ago
100.0 % uptime
Today
HBizzSync Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - YOW Operational
90 days ago
100.0 % uptime
Today
YOW - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - YOW Operational
90 days ago
100.0 % uptime
Today
Network Core - YOW Operational
90 days ago
100.0 % uptime
Today
Storage - YOW Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - YOW Operational
90 days ago
100.0 % uptime
Today
Cloud Director - YOW Operational
90 days ago
100.0 % uptime
Today
Horizon View - YOW Operational
90 days ago
100.0 % uptime
Today
Internet Services - YOW Operational
90 days ago
100.0 % uptime
Today
YVR - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - yvr01-b Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - yvr01-b Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - YVR Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Microsoft 365 - portal-m-yvr Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - console-yvr Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - cloudconsole Operational
90 days ago
100.0 % uptime
Today
YVR - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - YVR Operational
90 days ago
100.0 % uptime
Today
Network Core - YVR Operational
90 days ago
100.0 % uptime
Today
Storage - YVR Operational
90 days ago
100.0 % uptime
Today
Cloud Director - YVR Operational
90 days ago
100.0 % uptime
Today
Internet Services - YVR Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - YVR Operational
90 days ago
100.0 % uptime
Today
YYC - Backup Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - hostedbizz-west2 Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - hostedbizz-west2 Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Backup - yyc01-b Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Replication - yyc01-b Operational
90 days ago
100.0 % uptime
Today
Veeam Backup for Cloud Director - YYC Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console - console-yyc Operational
90 days ago
100.0 % uptime
Today
YYC - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - YYC Operational
90 days ago
100.0 % uptime
Today
Network Core - YYC Operational
90 days ago
100.0 % uptime
Today
Storage - YYC Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - YYC Operational
90 days ago
100.0 % uptime
Today
Cloud Director - YYC Operational
90 days ago
100.0 % uptime
Today
Horizon View - YYC Operational
90 days ago
100.0 % uptime
Today
Internet Services - YYC Operational
90 days ago
100.0 % uptime
Today
YYZ - Cloud Operational
90 days ago
100.0 % uptime
Today
Compute - YYZ Operational
90 days ago
100.0 % uptime
Today
Network Core - YYZ Operational
90 days ago
100.0 % uptime
Today
Storage - YYZ Operational
90 days ago
100.0 % uptime
Today
Internet Services - YYZ Operational
90 days ago
100.0 % uptime
Today
Facilities - Power/Cooling - YYZ Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Storage Systems (CHI) - Scheduled Maintenance Apr 15, 2026 21:00-23:00 EDT

Opti9 will be performing software updates to storage systems in our CHI (Chicago) region.

During the maintenance window, clients may observe brief periods of high storage latency due to controller failover. There is no expected impact to workloads, given that controller redundancy is in place.

Posted on Mar 20, 2026 - 14:00 EDT

Scheduled Network Maintenance - Chicago (CHI) Apr 15, 2026 23:00 - Apr 16, 2026 00:00 EDT

As part of our ongoing commitment to maintaining a secure and up-to-date environment, we will be performing a scheduled operating system upgrade on our edge routers. These enterprise-grade routers are configured with redundancy to ensure high availability.

As a result, we anticipate only brief, intermittent service disruptions as traffic is seamlessly redirected between devices during the upgrade process. The maintenance activity is expected to be completed within approximately one hour.

Posted on Apr 10, 2026 - 11:04 EDT

Network Test (GSC) - Scheduled Maintenance Apr 18, 2026 09:00-17:00 EDT

Opti9 will be carrying out a network test in our GSC (Garden City, NY) region.

No impact is expected but this is a significant maintenance with the potential for impact as we are touching core power distribution equipment.

Posted on Mar 18, 2026 - 10:21 EDT
Apr 13, 2026

No incidents reported today.

Apr 12, 2026
Resolved - This incident has been resolved.
Apr 12, 12:19 EDT
Update - A subset of services in our CHI region became inaccessible due to a problem with a redundant pair of firewalls. Opti9 engineers responded to the incident and services have been restored.
Apr 11, 15:13 EDT
Monitoring - Network connectivity issues have been reported in this region. Our teams are investigating.
Apr 11, 14:51 EDT
Completed - The scheduled maintenance has been completed.
Apr 12, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 22:00 EDT
Scheduled - Opti9 will be performing a firmware update on the FortiGate firewall. There will be a brief disruption as traffic migrates from the primary firewall to the backup firewall in the cluster.
Apr 8, 18:18 EDT
Apr 11, 2026
Resolved - This incident has been resolved.
Apr 11, 15:12 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 7, 20:54 EDT
Identified - We are currently experiencing intermittent backup and replication job failures with Veeam Backup and Replication jobs. Our team is investigating the issue and are working toward resolution as soon as possible.
Apr 7, 08:44 EDT
Apr 10, 2026

No incidents reported.

Apr 9, 2026
Completed - The scheduled maintenance has been completed.
Apr 9, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 09:00 EDT
Scheduled - During this maintenance window, backup and replication jobs will fail and restore and failover operations may not be available. You may see error messages indicating that the tenant is disabled and/or the service provider is undergoing maintenance.
Apr 7, 21:33 EDT
Completed - The scheduled maintenance has been completed.
Apr 9, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 22:00 EDT
Scheduled - Opti9 will be performing software updates to vCenter in our CHI (Chicago) region.

During this migration, network interruptions could occur which may impact backup and/or replication jobs. Any impacted jobs should complete on retry without intervention.

Mar 26, 12:50 EDT
Apr 8, 2026
Completed - The scheduled maintenance has been completed.
Apr 8, 16:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 09:00 EDT
Scheduled - During this maintenance window, backup and replication jobs will fail and restore and failover operations may not be available. You may see error messages indicating that the tenant is disabled and/or the service provider is undergoing maintenance.
Apr 7, 21:38 EDT
Completed - The scheduled maintenance has been completed.
Apr 8, 16:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 09:01 EDT
Scheduled - During this maintenance window, backup and replication jobs will fail and restore and failover operations may not be available. You may see error messages indicating that the tenant is disabled and/or the service provider is undergoing maintenance.
Apr 7, 21:35 EDT
Completed - The scheduled maintenance has been completed.
Apr 8, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 09:01 EDT
Scheduled - During this maintenance window, backup and replication jobs will fail and restore and failover operations may not be available. You may see error messages indicating that the tenant is disabled and/or the service provider is undergoing maintenance.
Apr 7, 21:34 EDT
Resolved - This incident has been resolved.
Apr 8, 09:10 EDT
Identified - We are currently experiencing an issue impacting Veeam Management Agent connectivity to Veeam Service Provider Console. We are working with our vendor toward a resolution and will provide an update as soon as possible.

If your Veeam components are not reporting correctly to Veeam Service Provider console, a workaround is to remove and reinstall the Service Provider Console Agent. (detail here: https://helpcenter.veeam.com/docs/vac/provider_admin/obtain_agent_setup_file.html?ver=9.1)

Apr 1, 17:14 EDT
Completed - The scheduled maintenance has been completed.
Apr 8, 04:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 01:01 EDT
Scheduled - During this maintenance window, backup and replication jobs will fail and restore and failover operations may not be available. You may see error messages indicating that the tenant is disabled and/or the service provider is undergoing maintenance.
Apr 7, 21:36 EDT
Completed - The scheduled maintenance has been completed.
Apr 8, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 01:00 EDT
Scheduled - During this maintenance window, backup and replication jobs will fail and restore and failover operations may not be available. You may see error messages indicating that the tenant is disabled and/or the service provider is undergoing maintenance.
Apr 7, 21:37 EDT
Apr 7, 2026
Completed - The scheduled maintenance has been completed.
Apr 7, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 18:00 EDT
Scheduled - Opti9 will be performing software updates to storage systems in our GSC (Garden City, NY) region.

During the maintenance window, clients may observe brief periods of high storage latency due to controller failover. There is no expected impact to workloads, given that controller redundancy is in place.

Mar 25, 17:02 EDT
Completed - The scheduled maintenance has been completed.
Apr 7, 17:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 10:15 EDT
Scheduled - During this maintenance window, backup and replication jobs will fail and restore and failover operations may not be available. You may see error messages indicating that the tenant is disabled and/or the service provider is undergoing maintenance.
Apr 7, 10:05 EDT
Completed - The scheduled maintenance has been completed.
Apr 7, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 10:30 EDT
Scheduled - During this maintenance window, backup and replication jobs will fail and restore and failover operations may not be available. You may see error messages indicating that the tenant is disabled and/or the service provider is undergoing maintenance.
Apr 7, 10:26 EDT
Completed - The scheduled maintenance has been completed.
Apr 7, 16:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 09:02 EDT
Scheduled - During this maintenance window, backup and replication jobs will fail and restore and failover operations may not be available. You may see error messages indicating that the tenant is disabled and/or the service provider is undergoing maintenance.
Apr 7, 09:01 EDT
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026
Completed - The scheduled maintenance has been completed.
Apr 4, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 11:00 EDT
Scheduled - Opti9 will be applying vCloud updates in our YOW (Ottawa), YYC (Calgary), and YVR (Vancouver) regions.

During this migration, the vCloud customer portal will be offline for the change. Veeam backup clients may see errors indicating tenant authentication failure (for vCloud integrated tenants), Veeam replication clients will see failures for their replication jobs during this window. All services will return to normal once the maintenance window has concluded.

Mar 19, 17:44 EDT
Apr 3, 2026

No incidents reported.

Apr 2, 2026
Completed - The scheduled maintenance has been completed.
Apr 2, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 21:00 EDT
Scheduled - Opti9 will be performing software updates to storage systems in our CHI (Chicago) region.

During the maintenance window, clients may observe brief periods of high storage latency due to controller failover. There is no expected impact to workloads, given that controller redundancy is in place.

Mar 20, 14:11 EDT
Apr 1, 2026
Completed - The scheduled maintenance has been completed.
Apr 1, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 18:00 EDT
Scheduled - Opti9 will be performing software updates to storage systems in our GSC (Garden City, NY) region.

During the maintenance window, clients may observe brief periods of high storage latency due to controller failover. There is no expected impact to workloads, given that controller redundancy is in place.

Feb 26, 17:39 EST
Mar 31, 2026
Completed - The scheduled maintenance has been completed.
Mar 31, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 16:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 31, 15:30 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 31, 15:30 EDT
Scheduled - During this maintenance window, backup and replication jobs will fail and restore and failover operations may not be available. You may see error messages indicating that the tenant is disabled and/or the service provider is undergoing maintenance.
Mar 31, 15:29 EDT
Mar 30, 2026
Completed - The scheduled maintenance has been completed.
Mar 30, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 18:00 EDT
Scheduled - Opti9 will be performing software updates to storage systems in our MTL (Montreal) region.

During the maintenance window, clients may observe brief periods of high storage latency due to controller failover. There is no expected impact to workloads, given that controller redundancy is in place.

Mar 25, 16:31 EDT
Completed - The scheduled maintenance has been completed.
Mar 30, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 10:00 EDT
Scheduled - During this maintenance window, backup and replication jobs will fail and restore and failover operations may not be available. You may see error messages indicating that the tenant is disabled and/or the service provider is undergoing maintenance.
Mar 30, 08:41 EDT