Veeam Backup for Microsoft 365 - Degraded Performance - YOW04/Ottawa

Incident Report for Opti9 Technologies

Identified

We have identified issues within a number of Veeam Backup for Microsoft 365 cache databases which can result in active database connections being terminated and temporary service interruptions. Customers may experience intermittent performance degradation, delays when accessing backup data, or temporary connection failures.

Our engineering team is actively remediating the affected databases and working to restore full service stability.
Posted Sep 10, 2026 - 14:06 EDT
This incident affects: YOW - Backup (Veeam Backup for Microsoft 365 - yow04-m).