Network Issues - YOW/Ottawa

Incident Report for Opti9 Technologies

Resolved

This incident has been resolved.
Posted Sep 18, 2026 - 09:20 EDT

Monitoring

Our team has identified the cause of the incident and have implemented mitigation. At this time, all services are restored.
Our monitoring indicates that a subset of services were impacted between 2:10PM ET and 2:35PM ET.
Posted Sep 10, 2026 - 15:15 EDT

Investigating

Our teams are currently investigating a network issue impacting multiple services in this region. If you have any questions or concerns, please contact our support team.
Posted Sep 10, 2026 - 14:36 EDT
This incident affected: YOW - Cloud (Network Core - YOW, Cloud Director - YOW, Internet Services - YOW).